Let SAMA be the connector for … Coach SAM team members to meet individual, account and organizational goals. +1 312-251-3131 to solutions - E5, Emotional intelligence for SAMs: How to create value in every interaction - E8, Coaching to the behaviors that drive effective SAM execution - E10, Strategic thinking for SAM success: Putting “strategic” back in As a result, everyone involved in the account understands their role and contribution towards achieving the account … Agenda of the Strategic Account Management in Pharma course. The best strategic and key account managers outperform average ones by a factor of 3X. CSAMs, meanwhile, boost their skills in the behaviors most closely linked to customer business success by an average of 20%. 200 W Madison St. Cus… Provides a useful understanding of engagement methods with buyer / … Participants will be … Need help with a specific facet of the process of SAM competency? SAM playbook: Foundational skills for driving superior Major Account Planning provides account managers with a repeatable and practical methodology for winning more business in strategic accounts and elevating the level of relationship within those … Strategic Account Management will examine a major challenge of sales teams - how to maintain your customer relationships in a competitive marketplace and how to grow their business with you. Want to see how SAMA’s Individual Competency Assessment can help chart your path to higher growth, more innovation and deeper, more resilient customer relationships? Chicago, IL 60606 Furthermore, most companies believe there is great revenue growth potential from their key accounts. Creating a key account strategy is critical for business growth. Outstanding strategic account managers outperform average ones by a factor of 3X. In this hyper-connected world, we generate data with every … Our Strategic Account Management program will give your team the knowledge, skills, tools, and action plan they need to tap into this opportunity and grow your key accounts. The Strategic Account Management training will help your salespeople master the art of organizing, managing, and growing their most profitable business accounts through well-defined, effective … So, if you have excellent communication skills with a customer service attitude, we would like to meet you. Strategic Account Management is an advanced level sales course that helps sales professionals maximize revenue potential by taking a more strategic approach to account management. All SAMA Academy workshops connect to SAMA’s strategic account management competency model and renowned value co-creation and relationship management framework. Each year, SAMA hosts three 4-day events in the United States and two 3-day events in Europe. Additional offerings for strategic account managers. These workshops are offered either individually or in combination with others. Topics include: 1. Tailored, competency-driven training & certification. SAMA Academy Training. Need more guidance? Workshops for practitioners at all levels and all stages of the SAM journey. Online training: These 100% live, 100% online courses bring the knowledge and peer-to-peer networking of live training to the comfort and convenience of your home office. Founded in 1964, SAMA is a unique nonprofit association with more than 11,000 members worldwide. “strategic account management" - E12, Designing and delivering the virtual sales conversation - E13, Buyer’s perspective: Create, communicate and quantify value for CxO impact - E2, Capture value skills: A negotiations course for the complex, consensus-driven strategic sales cycle - E9, SAM2WIN: The interactive online game where SAMs compete for the business of a strategic account - E11. Suite 1040 Customized Training & Consulting. Get coaching from SAMA and CSAM faculty throughout the program, including one-on-one work around your actual customer. The focus of these workshops is on core strategic account management skill–building. Privacy Policy | Terms of Service, SAMA'S CERTIFIED STRATEGIC ACCOUNT MANAGER (CSAM) PROGRAM. SAMA's Certified Strategic Account Manager (CSAM) program represents the highest mark of professional development achievement for strategic and key account managers. * SAMA Academy's slate of 2021 in-person events should be considered “TBD” and will be officially scheduled only once the Centers for Disease Control and Prevention (CDC) and local authorities have deemed it safe to host large-group gatherings. Strategic Account Manager Certification (CSAM) SAMA’s Strategic Account Manager Certification program represents the highest mark of professional achievement for strategic account managers. SAMA’s Certified Strategic Account Manager (CSAM) program provides participants with the skill set, mindset and frameworks to build lasting growth with your company’s most important customers. Provide training on influencing behavior, which is especially important for building and strengthening strategic … However, few companies are able to systematically grow their accounts. Strategic Account Management. The most recognized certification for strategic account management professionals and program heads, BECOME A CERTIFIED STRATEGIC ACCOUNT MANAGER, SAMA's Certified Strategic Account Manager (CSAM) program represents the highest mark of professional development achievement for strategic and key account managers. Click here or email assessments@strategicaccounts.org. You can hire so-so SAMs; it’s actually not that hard. And our research shows that only 35% of SAMs are performing “above average or outstanding.”. Self-led training: Learners will be guided through a mix of self-paced learning modules and a virtual online experience consisting of participant-submitted video assignments reviewed and critiqued by an expert. The customer will … Strategic Account Manager Skills and Qualifications Strategic account managers are excellent planners and salespeople. Pre-certification 360º competency assessment to set competency baseline and establish certification goals, Successful completion of CORE curriculum (7 days), Mid-term review and personalized coaching session, Successful completion of elective requirements (2 days), Final review: Post-coursework 360º competency assessment executive-level briefing and presentation demonstrating successful application of learned behaviors, Must be employed as a strategic account manager, national account manager, global account manager, key account manager or equivalent role, Must be actively managing at least one strategic account, Must have the sponsorship of a direct manager or leader within your organization. Gain access to leading tools and software designed expressly for the work of strategic and key account management. Chicago, IL 60606 We’ll walk you through a … Leadership Skills: A strategic account manager is a bridge between the sales team, a team of account managers and customer team. Account Management for Sales. In our Top-Performing Sales Organization and Top Performance in Strategic Account Management research studies, we found the #1 priority cited by sales leaders is increasing business with existing accounts. Certification Program. Leading a multi-functional team 5. The customer will be the ultimate judge of a SAM’s professional capabilities, but SAMA’s CSAM program provides its graduates with the skill set, mindset and behaviors to build lasting, mutual growth with strategic customers. With major clients nonprofit association with more than 11,000 members worldwide if you have excellent communication with! And two 3-day events in Europe online workshop fees are priced and paid in USD only bringing the relationship! Have excellent communication Skills with a high level of support co-creation and relationship framework... Account management reveals how to best manage and grow strategic accounts by bringing the entire relationship into view manager you! 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